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Mobile app development for iOS and Android

Give customers and teams a simpler way to get things done, with mobile apps built around the tasks they need to complete and the systems your business relies on.

Make the important actions easy to complete

A booking form, account screen or job update should make the next action clear. We plan the order of steps and information, then design an interface that feels consistent as people move through it. The aim is to remove unnecessary effort, not fit the entire website onto a smaller screen.

We test the experience on iOS and Android devices, checking usability and performance as well as whether the features work. This helps identify confusing steps and technical issues before launch, rather than relying on how the app looks in a design presentation.

Keep improving after launch

A download doesn’t tell you whether someone completed a booking or managed to update a job. We consider adoption, task completion, repeat use and time saved to understand how well the app supports its purpose.

Ongoing updates provide a way to respond to feedback, address problems and develop the experience as needs change. Those decisions stay connected to how people use the app, helping you prioritise improvements rather than adding features without a clear reason.

National Centre for Domestic Violence: a clearer referral process

Police and partner agencies needed a more straightforward way to submit referrals to the National Centre for Domestic Violence. We redesigned the iOS and Android app around that workflow, with a clearer interface and connections to the systems used by the NCDV team.

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3 smartphones, each displaying a different screen from the NCDV mobile app

Surface Restore: connecting field and office teams

Surface Restore’s operatives needed access to the information and tools behind their daily work. We built an iOS and Android app that connects job updates, customer signatures and stock requests with a bespoke web platform, bringing activity in the field into the same workflow as the office team.

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Client testimonial

I was initially sceptical about trusting another digital partner, but from day one, Karim and the team at E-Innovate proved different. They’ve been honest, knowledgeable, and consistently acted in my best interests throughout. What really stood out was their fairness – no inflated costs, no hidden agendas, just solid advice and smart solutions. It’s rare to find a team that genuinely cares about your success the way they do.

David Neal, Surface Restore
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Customer apps that earn repeat use

People need a reason to return to your app beyond seeing the same information as your website. That might be a recurring booking, access to an account or another task they complete regularly. We focus the experience on those actions, keeping the route from opening the app to finishing the task clear.

Features such as payments and notifications can support that journey where they serve a purpose. We consider what each one helps the customer do, rather than adding more ways to interrupt them or more steps to work through.

Apps for teams in the field

When work happens away from a desk, the app needs to fit the job rather than interrupt it. We plan around the information people need on location and the updates colleagues need back in the office.

That means understanding who needs to see a task, what they need to record and what happens after they submit an update. Connecting those actions with your wider business systems can reduce repeated data entry and give teams a more consistent way to share progress.

Mobile app development from our Surrey team

Our studio is at Priory Farm in Nutfield, with our registered office in Reigate. We work with businesses across the UK, Europe and North America.

Tell us what you’d like people to do more easily on mobile. Call 0330 133 0304 or send us an enquiry.

Discuss your app

  • Do we need an app or a mobile-friendly website?

    We start with what people need to do, rather than assuming an app is the answer. The decision should reflect how often someone uses the service, where they use it and what mobile access would make easier. We consider the website and app together before recommending where the work belongs.

  • Do you develop apps for both iOS and Android?

    Yes. We design and develop for iOS and Android, considering the experience on both platforms alongside the connections and ongoing support the app needs. The requirements guide the build, rather than assuming every project should follow the same technical approach.

  • What does your mobile app development service include?

    Our work covers user experience, visual design, development, testing, integrations, launch and ongoing updates. We shape the scope around the people using the app and the tasks it needs to support, whether it is a customer service or an internal business tool.

  • Can the app connect with our existing systems?

    Yes. Apps can connect with websites, customer accounts, payment services and bespoke business software. We assess which information needs to move between them and how that supports the task, rather than treating the app as a standalone system.

  • Can you build an app for our internal team?

    Yes. We develop apps for teams working away from a desk as well as customer-facing services. The focus is on giving people access to relevant information and making it easier to complete tasks, with mobile activity connected to your wider business systems.

  • How do you test a mobile app?

    We test the journeys people need to complete, with attention to usability and performance on iOS and Android devices. The work looks beyond individual screens to how the steps fit together and whether the experience makes sense in use.

  • How will we know whether the app is working well?

    We focus on behaviour that reflects the app’s purpose. That can include how many people use it, whether they complete important tasks, whether they return and how much time a process takes. These measures help identify where the experience is helping and where further improvement is needed.

  • What happens after launch?

    We offer ongoing updates and improvements as people use the app and your requirements develop. The aim is to keep the experience reliable and relevant, with further work informed by how customers or colleagues use it.