Case Study

Phoenix Pet Cremations

Phoenix Pet Cremations provides a personalised and supportive individual cremations service of the highest quality for all pets. They are an accredited member of the association of private pet cemeteries and crematoria (APPCC), and have won the approval of independent inspectors under a strict inspection scheme designed to ensure your pet is treated with care and dignity in a professional setting.

Phoenix platform screenshot

Overview

Phoenix Pet Cremations offer a 24/7 personalised and supportive individual cremations service of the highest quality for all pets.

Their key objective was to build a bespoke booking and management system that would automate their business operations and improve efficiency.

Our key actions were to:

  • design and develop a (scalable) online booking and management system to migrate the company to a digital platform  – to improve efficiency of the business by speeding up data-input and automating a variety of routine administrative and compliance tasks carried out by the business.
  • integrate 3rd party services to automate administration – from integrating facilities such as Google Maps to automatically calculate the most efficient pickup/delivery routes, to automating the creation of invoices in xero, we integrated over 6 different APIs to automate various parts of the web application.
  • provide ongoing technical support to continously enhance the bespoke web application – continously liaise with the team at Phoenix Pet Cremations to improve functionality and user experience on a weekly basis.
Phoenix Pet Crem Mockup

What We Did

Web Application UI Design

Web Application UX Design

Bespoke Laravel Web Application

API Integration

Technical Support

Business Support

Key Deliverables Achieved

Design and develop a system to digitise the business and improve working efficiency

Develop a bespoke web application on a scalable platform to provide the business with a competitive technological edge